RETURN POLICY
As of January 1st 2025, all sales are final. No exchanges or returns will be accepted. We are not responsible for lost or missing packages.
SHIPPING POLICY
All orders are shipped via UPS on business days (Monday to Friday) excluding holidays.
Our shipping rates are:
All Domestic Orders Currently Qualify for Free Shipping.
In-store pickup: Please wait for us to notify you that our order is ready for pickup.
For express service, orders must be submitted Monday-Friday by 1PM EST. Overnight orders placed on Friday will be delivered on Monday.
Once your credit card is authorized, you will receive a confirmation email from us. In general, orders are processed in 1-2 business days. Once processed you will receive your order within 3-10 business days. If you choose to ship your orders to multiple locations, there will be additional charges for each destination.
River Mint Finery is not responsible for delays in shipping or delivery due to force of nature or other uncontrollable events.
INTERNATIONAL SHIPPING
Shipping rates will be calculated at checkout.
IN STORE PICKUPS
In-store pickups take 1-2 days to process. You will be notified when the order is ready. For verification purposes, please bring the credit card used for purchase as well as valid ID when picking up your order.
LOST PACKAGES
If your package gets lost in transit we will do everything we possibly can to assist you. We cannot be held responsible for packages once proof of delivery is generated. If you would like to waive our signature upon delivery requirement, please note that we cannot be held responsible for lost or stolen packages.
SALE, DISCOUNT CODE & PRICE ADJUSTMENT POLICY
All sale items sold online are subject to availability. We will try our best to fulfill all online orders, and if an item is out of stock we will notify you as soon as possible and you will not be charged for the out of stock item.
Sale merchandise is final sale; sale discounts cannot be combined with other discounts or offer codes.